The CRM built for
South African businesses
Stop losing leads to messy spreadsheets. Odoo CRM gives SA businesses a complete sales pipeline, automated follow-ups, and real-time reporting — billed in ZAR, backed by local support.
Everything you need to close more deals.
One platform. No per-feature add-ons. No USD invoices catching you off guard at month-end.
Visual Sales Pipeline
Drag-and-drop Kanban board gives you a bird's-eye view of every deal stage. Customise columns to match your SA sales process exactly.
Real-Time Reporting
Revenue forecasts, sales leaderboards, and conversion dashboards — built for management meetings in Rands.
Integrated ERP
Connect CRM directly to Odoo Accounting, Inventory, and HR. No CSV exports. No double-capturing. One source of truth.
Lead Scoring & Segmentation
AI-powered lead scoring prioritises your hottest prospects. Segment by industry, province, or custom tags.
Automated Follow-Ups
Set automated email and SMS sequences so no lead goes cold. Schedule follow-ups in SA time zones automatically.
Offline Mobile App
Full-featured iOS and Android app. Work offline when load-shedding strikes — syncs automatically when power returns.
POPIA COMPLIANT
Built-in consent management, data processing workflows, and right-to-erasure flows.
ZAR Pricing
No end of the month USD shocks.
Implemented by XRA
Your trusted Odoo Partner
Load Shedding Resilient.
Offline-first mobile app syncs automatically.
Frequently asked questions
Here are some common questions about Odoo CRM.
Yes — and XRA is your dedicated South African Odoo partner. XRA handles the full implementation, customises the CRM to your business processes, trains your team, and provides ongoing local support. You deal with people who understand the SA market, billed in ZAR.
Yes. While Odoo's own online subscription is priced in USD or EUR, the majority of SA-based Odoo partners offer ZAR-denominated contracts. Your monthly cost is fixed in Rands, protecting your budget from the exchange rate fluctuations that affect platforms like Salesforce or HubSpot.
Odoo includes built-in tools to help your business comply with the Protection of Personal Information Act (POPIA): consent management, data subject access request workflows, and the ability to erase customer data on request. XRA will configure your system correctly for full POPIA alignment as part of the implementation.
Odoo CRM offers a comparable pipeline, automation, and reporting with an integrated ERP at a fraction of the cost. Most SA SMEs get 80–90% of Salesforce's functionality at 20% of the price.
Yes. Odoo supports WhatsApp Business API integration natively. Customer WhatsApp conversations are logged against contact records in your CRM — giving full visibility into communication, which is critical in the SA market, where WhatsApp is the dominant business channel.
Start growing your pipeline today.
Book a free demo with the XRA team
We'll walk you through Odoo CRM, understand your business, and show you exactly how XRA would tailor it to your needs — no pressure, no obligation.